# Rankke Customer Satisfaction Page in Markdown

> How Rankke helps teams understand customer experience and detect risk.

Source page: https://rankke.me/satisfacao-cliente

## What teams learn
- Where dissatisfaction is happening.
- Which units or branches are underperforming.
- What customers say privately when they are not yet exposed to the public.

## Why it matters
- Private feedback gives the company time to recover the experience.
- NPS and CSAT become operational signals, not vanity metrics.