How does Rankke help with Google reviews?

The platform helps identify promoters and direct them to public review channels while handling critical feedback privately.

Does Rankke support customer satisfaction monitoring?

Yes. You can monitor customer satisfaction continuously with NPS and additional survey models.

Business Intelligence

Smart customer
intelligence.

Simplify the management of your customers' opinions and discover how to increase revenue while preserving your reputation.

Get Started Now

Success Stories

How they describe their journey with Rankke.

Your business can also stay ahead.

" We centralized feedback from two locations and finally started acting before dissatisfied customers posted publicly on Google.

Ana Luiza Martins

Operations, Criterium Labs

" The team gained predictability. Now we know which experiences need recovery and which customers are ready to recommend the clinic.

Nathalia Pontes

Manager, Tomocenter

" Rankke organized an operation that used to live across WhatsApp, spreadsheets, and team memory. It became a real management routine.

Camila Nogueira

CX Lead, All Lab

" We can now track satisfaction by location, identify experience drops quickly, and protect our local reputation without friction.

Diego Ferraz

Director, Manura

" The data clarity helped us separate isolated complaints from real trends. That improved decisions, retention, and our commercial narrative.

Juliana Prado

Founder, Recap Training

" The operation became more mature. Negative feedback started generating internal action and positive feedback became a much stronger market signal.

Bruno Sales

Growth, Gourmet Institute

" We centralized feedback from two locations and finally started acting before dissatisfied customers posted publicly on Google.

Ana Luiza Martins

Operations, Criterium Labs

" The team gained predictability. Now we know which experiences need recovery and which customers are ready to recommend the clinic.

Nathalia Pontes

Manager, Tomocenter

" Rankke organized an operation that used to live across WhatsApp, spreadsheets, and team memory. It became a real management routine.

Camila Nogueira

CX Lead, All Lab

" We can now track satisfaction by location, identify experience drops quickly, and protect our local reputation without friction.

Diego Ferraz

Director, Manura

" The data clarity helped us separate isolated complaints from real trends. That improved decisions, retention, and our commercial narrative.

Juliana Prado

Founder, Recap Training

" The operation became more mature. Negative feedback started generating internal action and positive feedback became a much stronger market signal.

Bruno Sales

Growth, Gourmet Institute

" We centralized feedback from two locations and finally started acting before dissatisfied customers posted publicly on Google.

Ana Luiza Martins

Operations, Criterium Labs

" The team gained predictability. Now we know which experiences need recovery and which customers are ready to recommend the clinic.

Nathalia Pontes

Manager, Tomocenter

" Rankke organized an operation that used to live across WhatsApp, spreadsheets, and team memory. It became a real management routine.

Camila Nogueira

CX Lead, All Lab

" We can now track satisfaction by location, identify experience drops quickly, and protect our local reputation without friction.

Diego Ferraz

Director, Manura

" The data clarity helped us separate isolated complaints from real trends. That improved decisions, retention, and our commercial narrative.

Juliana Prado

Founder, Recap Training

" The operation became more mature. Negative feedback started generating internal action and positive feedback became a much stronger market signal.

Bruno Sales

Growth, Gourmet Institute

Customer Experience

Refined Customer Experience.

Manage the satisfaction of your ecosystem through interfaces designed for conversion and clarity.

NPS and CSAT surveys

Customized Surveys

Dissatisfaction alert

Digital reputation flow

Real-Time Reconciliation

Admin Dashboard

Live Monitoring

Real-time reconciliation.

Receive alerts when there is a critical review.

Our AI detects negative sentiments instantly, allowing your team to act predictively, transforming detractors into promoters in a few minutes.

Digital reputation flow

Negative review alert

Integrated quick response

Customized Surveys

Build tailored surveys in minutes.

Build tailored surveys with multiple question formats in an extremely simple visual builder. In just a few minutes, your team can go from idea to a live survey ready to collect responses.

NPS, CSAT and open-ended questions

Multiple formats in a single journey

Simple visual builder to configure

Fast publishing in just a few minutes

Premium Feature

Earn more with Prime Profile.

Your Google reputation is a sales engine: by shielding your image against negative reviews and highlighting your excellence, you attract more customers and boost your revenue automatically. It's a fact.

Learn how it works

Ecosystem

Does Rankke
work for you?

If you care about customer satisfaction, the answer is yes.

Local Business

Restaurants, gyms and local commerce.

Franchises

Systems with multiple units.

Ecommerce

Internet sales and platforms.

SaaS

Technology and recurring subscriptions.

Data & Insights

Intelligence-driven decisions.

Discover the real opinion of your customers, extract intelligence and prioritize what really matters.

"We help several companies daily manage their online reputation, collect valuable insights, recover consumers, and improve revenue through positioning and qualified lead generation." Bruno - CEO Rankke.me

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