The Power of Opinions

Collect valuable insights from your customers.

Stop wasting time and money. Be more assertive by understanding your brand's true perception and extracting intelligence for its evolution.

Get Started Now
NPS Illustration
NPS Dashboard

Methodology

Net Promoter Score Surveys

NPS is the gold standard for measuring loyalty and satisfaction. Rankke simplifies implementation, helping your brand retain customers through concrete data.

Retain detractors with agility
Identify brand advocates
Reduce churn and increase LTV

Live Monitoring

Monitor in real time

Channel Feedback

Identify which channels your customers are most active in and what they are saying.

Sentiment Analysis

Understand the emotion behind every comment with our artificial intelligence.

Automatic Alerts

Get notified quickly about critical signals so your team can act faster.

Omnichannel

Reach your customers wherever they are.

Send surveys seamlessly through multiple synchronized channels and increase your response rate.

WhatsApp

Native integration for high open rates.

QR Code at POS

Capture opinions at the moment of experience.

Email & SMS

Global reach with direct communications.

Omnichannel Channels
Privacy Settings

Privacy & Flexibility

Anonymous or identified surveys

Give your customers freedom. Allow them to identify themselves via email, phone, or registration code, or collect valuable insights 100% anonymously.

GDPR Compliant
Managed ID

Turn data into results!

Understand your customers' opinions deeply to deliver a high-level experience and increase revenue.

Satisfaction Survey Result

Support & Questions

Satisfaction FAQs